Returns & Exchanges
At Green People, we want you to be completely satisfied with your organic beauty purchase, which is why we offer a 30-day window for returns on all products. If a formula isn't the right fit for your skin, our simple return process ensures a stress-free experience.
Initiate Your Return
Log into your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging to ensure they are protected during transit, including any promotional materials received.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off location and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing